Understanding your customer

You must first complete Essential Waxing before viewing this course

Understanding Your Customer - Cover Image


Understanding your customer

Length: 2 minutesComplexity: Easy

Gain an understanding of consumers who choose to wax and why. Learn about different hair removal routines in order to get an insight into your customer’s decision making process.

When not to wax

Learn when is it not safe to wax and how to best advise your customers.

Customer Insight

Meet Lucy, our target profile and get an insight to the demographics, income, lifestyle and socio-economic status of Waxxxie customers.